BH
Belinda H
1 reviews | Active since Jun 2013
14 Sept 2015, 08:40
AND STILL NO RESPONSE
Last week I logged a complaint on Helo Peter with regards to a billing query that has not been resolved, a month later. I received some reponse on Helo Peter, stating they were investigating. Needless to say, still nothing!!! AT ALLL!!! Useless is the only word I can use to describe the dispicable service I have received. I have been left with no choice but to cancel my contract with MTN- they are a bunch of dishonest people, and I want no dealings with them at all. Thank goodness my contract is about to expire. SHocking!!!!
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MTN South Africa's replyOfficial
14 Sept 2015, 11:02Hello bjh0910,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a URL report for the August invoice, the turn around time is 2-024 hours.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a URL report for the August invoice, the turn around time is 2-024 hours.
Best regards
Mantoa
REQ:***
MTN South Africa's reply14 Sept 2015, 11:02
Official
Hello bjh0910,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a URL report for the August invoice, the turn around time is 2-024 hours.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a URL report for the August invoice, the turn around time is 2-024 hours.
Best regards
Mantoa
REQ:***