1 reviews | Active since Jun 2013
And... sill no feedback
Despite all my e-mails and 3 reports on Hello Peter, each of whom have yielded conflicting feedback, I have yet to receive any URL report- even placing a stop order on my debit order to MTN has yielded no response. The fact that this company is unable to provide me with any feedback on my request for proof on data usage, only leads to me to believe that in fact they have made an error and are too pathetic to actually provide me with a response.<br> <br> The e-mails I have sent with reference numbers, get an automated response requesting information on what the query is about- seriously- can you NOT READ??? The reports on Hello Peter state that I will receive the URL report between 4 and 24 hours- well this is now over a month old and guess what, NO report.<br> <br> I have cancelled my contract with MTN, thank goodness and have received really good customer service from VODACOM, my new provider. I have told every one I can about the disgusting lack of customer service I have received from MTN, and for goodness sake, do not respond to this, MTN, with your automated message stating you apologize, really if you were that apologetic, you'd have sorted this matter out.
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that the URL has been sent through to you to the above email address. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, kindly note that the URL has been sent through to you to the above email address. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
