1 reviews | Active since Dec 2018
***** AND MISREPRESANTATION
On the 2nd of November I app**** for a cellphone on MTN Online service. I got approved for a Samsung S22 Plus+ Samsung Galaxy Tab A7 lite for 509r. On the 4th I received my delivery, but I was shocked to find an S22 and no Tablet. I immediately contacted MTN only to find out that they can only assist on Monday. On Monday I called, and I was told I can only claim the tablet online. I asked how and no one knew how. I then went to an MTN store, and they could not assist as well as they are unfami**** with ONLINE DEALS. I called again and I was told the tablet will be delivered on Tuesday. Today I was shocked to receive a delivery of a router which I never app**** for. I asked to cancel the deal and I was told to go to the nearest MTN store. When I got there, I was told that I cannot return the phone cause its used, I can only return the router. My bill will still be 509r without the table and the phone is also not what I app**** for cause its S22. I have been ****med into taking a misrepresented contract deal and now told I will still have to pay even if they take the phone back. I have numerous communication text and emails and calls without any way forward. I don't even know how I got a separate application of a router that I never app**** for, and I now have the responsibility to cancel a contract that I know nothing about.
