1 reviews | Active since Jun 2015
And another unsatisfied Mtn customer joining Vodac
Well done Mtn for your **** service and loosing yet another customer, keep up the poor service delivery and striking, and hopefully we will all see you close your doors because you guys are asking for it !!! I was a Mtn subscriber till today, i got a sms last week that said my account is in arrears, I did pay my bill and tried to phone Mtn service provider to find out where i could send proof of payment. the consultant eventually answerd the call after waiting 32 min, and guess what was the answer i got, eeaaa Eish were on strike!!! we cannot help u !! I asked so whos problem is it then if they cut my phone even though i paid my account,,,,, Guess what obviously mine. I went to Mtn shop in The Grove shopping centre for some help and as i walked in i got the surprise of the day, again aaaaahhheeeee Eish our computers are down and head office are striking. Again they couldnt help me!!!! so thankyou Mtn for opening my eyes and showing me what **** service you have.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
Kindly fax us the proof of payment to ***. Please include your cellphone number or account number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with the lapse in service and would like to assure you that it is certainly not our intention to dissatisfy our customers.
Kindly fax us the proof of payment to ***. Please include your cellphone number or account number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
