1 reviews | Active since Jun 2011
Amoebas at work
<p>Still trying to convert a contract account/number to prepaid but even my previous complaint on Hellopeter was not addressed by Customer compliants/service division. It definately appears that MTN does not want you to convert to prepaid and make it impossible for you to do so because these low lives have a debit order on your account and that is very convenient because it is guaranteed income for them every month sothey will lead you on and promise the earth and never do anything about your request even though you have a reference number it means nothing..Again I have been debitted for a contract which is supposed to be on prepaid months ago....Well done MTN ..you are up there with the rest of the rogue companies who conveniently ***** money from people. Now why dont you refund all these monthly deductions on my account and convert this number to prepaid like I asked.</p>
These idiots don't even reply.. Customer complaint resolution sums up this money grabbing useless company... All round useless....useless .....useless
These idiots don't even reply.. Customer complaint resolution sums up this money grabbing useless company... All round useless....useless .....useless
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
