HC
Harry C
1 reviews | Active since Oct 2013
30 Mar 2015, 10:32
Amazing Setvice
We did an upgrade on my wife's contract.<br> <br> She left yesterday for a business trip to Portugal<br> She landed in Germany this morning only to find the roaming was not activated.<br> I Phone head office as it was urgent.<br> I first spoke to Naomi on the switchboard who was not helpful and did not really care. She just put me through to normal customer care.<br> <br> I phoned back and then spoke to Gladys Motsoa who got hold of Suresh Nata<br> Suresh called me back and sorted the problem out immediately.<br> <br> Thank you guys for actually having a heart...<br> <br> Harry<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 Apr 2015, 14:31Hello harrybc1213,
Thank you for your correspondence. As MTN we value your comments and views as a customer as this enables us to improve on our service.
It gives us great pleasure knowing that we were able to meet your expectations and give you a positive experience.
Once again we thank you for your continued support and patronage. Should you need further assistance please do not hesitate to speak to us.
Regards
Boitumelo
Thank you for your correspondence. As MTN we value your comments and views as a customer as this enables us to improve on our service.
It gives us great pleasure knowing that we were able to meet your expectations and give you a positive experience.
Once again we thank you for your continued support and patronage. Should you need further assistance please do not hesitate to speak to us.
Regards
Boitumelo
Best regards,
MTN South Africa's reply02 Apr 2015, 14:31
Official
Hello harrybc1213,
Thank you for your correspondence. As MTN we value your comments and views as a customer as this enables us to improve on our service.
It gives us great pleasure knowing that we were able to meet your expectations and give you a positive experience.
Once again we thank you for your continued support and patronage. Should you need further assistance please do not hesitate to speak to us.
Regards
Boitumelo
Thank you for your correspondence. As MTN we value your comments and views as a customer as this enables us to improve on our service.
It gives us great pleasure knowing that we were able to meet your expectations and give you a positive experience.
Once again we thank you for your continued support and patronage. Should you need further assistance please do not hesitate to speak to us.
Regards
Boitumelo
Best regards,