ALMOST IMPOSSIBLE TO SEND AN EMAIL TO MTN

I have been unable to access the internet for two days now. I can receive calls and sms's, and I can make calls, but the sms's I send are not delivered, and I have no whatsapp communication at all, and I cannot do the cellphone banking which I rely on daily. I managed to contact the head office of my service provider Autopage, yesterday and was told the problem was with MTN, I tried to send an email to MTN but was unable to establish an email address from their web site. There are plenty of FAQ's but whenever I hit the \Contact Us\" button I am directed to lists of issues which have no bearing on the problem I am trying to resolve. I cannot understand why companies such as this make it so difficult to contact the right people or departments, unless of course they make a point of avoiding contact with their customers as far as possible.<br> "