RB
Roxanne B
1 reviews | Active since Sept 2015
02 Sept 2015, 22:04
ALMOST 3MONTHS OF WAITING!!!!
SUCH BAD SERVICE ITS ITS BEEN ALMOST 3MONTHS THAT IM WAITING FOR MY PHONE TO BE FIXED AND NO ONE SEEMS TO CARE. THE PEOPLE IN THE SHOP AT CPT INTERNATIONAL AIRPORT SAYS THEY CANT HELP? I HAVE TO CALL THE INSURANCE? WHERE`S THE CUSTOMER SERVICE? EVERYONE HAS THIS NONCHALANT ATTITUDE AT MTN IT GETS TO ME!! I WILL NOT RENEW MY CONTRACT WITH YOU GUYS! I`VE NEVER MISSED ONE PAYMENT AND YOU PEOPLE CAN`T EVEN GIVE A GOOD SERVICE, RIDICULOUS!!! DID THE CLAIM ON THE 17TH OF JUNE*
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 14:04Hello RoxLouisa,
Thank you for your post.
Apologies for the late reply
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that our insurance dept has confirmed that you have received your phone.
Regards
Rajesh
REQ:***
Thank you for your post.
Apologies for the late reply
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that our insurance dept has confirmed that you have received your phone.
Regards
Rajesh
REQ:***
MTN South Africa's reply16 Sept 2015, 14:04
Official
Hello RoxLouisa,
Thank you for your post.
Apologies for the late reply
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that our insurance dept has confirmed that you have received your phone.
Regards
Rajesh
REQ:***
Thank you for your post.
Apologies for the late reply
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that our insurance dept has confirmed that you have received your phone.
Regards
Rajesh
REQ:***