1 reviews | Active since Sept 2011
Almost 3 months and waiting...
<p>Hi...my phone was ****** 16th February 2017....it's insured through Mtn...I am still waiting for my new phone...this is so unacceptable....I'm still paying every month R1600....for my phone and insurance...I'm doing my part but unfortunately am not getting the same service from Mtn...can wait to change service provider...</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,