AR
Andre R
1 reviews | Active since Oct 2009
04 Nov 2015, 06:18
Almost 2 weeks to Migrate to prepaid
I requested a transfer from contract to prepaid on the 24th of October. Nothing happened so I phoned the call center again on the 2nd of November and was promised it will be done the same day. Today is the 4th and still nothing has happened. This pathetic service is exactly the reason why I am cancelling my contract.
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MTN South Africa's replyOfficial
04 Nov 2015, 17:09Hello andron,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the number *** is being migrated to prepaid as per you requested
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the number *** is being migrated to prepaid as per you requested
warm regards
mike
MTN South Africa's reply04 Nov 2015, 17:09
Official
Hello andron,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the number *** is being migrated to prepaid as per you requested
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly note the number *** is being migrated to prepaid as per you requested
warm regards
mike