1 reviews | Active since Oct 2014
allocation of airtime
<p>on the 05/11/2016 i purchased data for R35 as well as airtime for the number ********** 735</p> <p>and its been a week now and my bank has confirmed that those transactions were succesful on their side the problenm should be with MTN and the number has not been credited the airtime i bought </p> <p> </p> <p>i need clarity on this matter </p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindy note that i have checked our billing and live systems and there was no charge or allocation of your airtime and bundle request. The transaction did not go through.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindy note that i have checked our billing and live systems and there was no charge or allocation of your airtime and bundle request. The transaction did not go through.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie