1 reviews | Active since Nov 2016
All services on contract but MMS on prepaid? What gives?
<p>Upgraded a few days ago TO THE SAME CONTRACT!!! Now after years and years of using MMS I get a message"...Insufficient pre-paid balance". After speaking to a few consultants - no joy. (One even promised to call me back very soon - well that was 3 days ago...The last one tells me I have to deposit money to use MMS. ***??? What do I need a contract for then? And why am I not informed of changes on the same contract?</p> <p>When I ask for OTA settings the message tells me to contact PAY as you GO helpline. Huh???</p> <p>I am dissapopinted to say the least and NOBODY seams to be able to help me.</p>
Hi Alice.
Thank you for your help but it seems like a host of problems creeped up. I can send MMS's now but the receiver says it is every time from a different number, not mine. Box office doesn't recognise my number any more. My iMessage does not want to activate. When I ask for OTA settings, it says my phone (iPhone7) can not receive OTA settings and I shold contact 173 which is supposed to be the pe-paid call centre.
I hope someone can help me but I am getting really frustrated now. The worst of all is that I am still on exactly the same contract as before...
Hi Alice.
Thank you for your help but it seems like a host of problems creeped up. I can send MMS's now but the receiver says it is every time from a different number, not mine. Box office doesn't recognise my number any more. My iMessage does not want to activate. When I ask for OTA settings, it says my phone (iPhone7) can not receive OTA settings and I shold contact 173 which is supposed to be the pe-paid call centre.
I hope someone can help me but I am getting really frustrated now. The worst of all is that I am still on exactly the same contract as before...
I went to one of the store (Had to drive 50km's) But a VERY helpfull lady sorted me out. Thanks.
I went to one of the store (Had to drive 50km's) But a VERY helpfull lady sorted me out. Thanks.