All MTN wants is to lock you into a new contract - but don't expect good service in return!

Where do I start? 1. MISLEADING SALES TACTICS MTN calls me to tell me they're going to reduce my contract subscription amount! Yup - if it sounds to good to be true .... Instead, they're simply looking for renewal of the 2 year contract. In return they give me a SIM LTE. 2. SHODDY DELIVERY TIME I took over 1 month to receive my new SIM card via the courier service used by MTN. Yes, people phoned me often to ask umpteen security questions, and promised to deliver on various days - and just never showed up. Once they even claimed they were in my town but couldn't find my address. 3. SHODDY SERVICE RE ACTIVATION OF SIM CARD After finally receiving my new SIM card (one month later), I called the Activations Dept to get the card activated. How many people work in this Dept? ONE??!? In total, I have 'held on' while listening to music for 45 minutes waiting for someone to answer. I've learned never to call during lunch hour - the dept just isn't staffed then. Finally, after getting through and explaining my situation, the line simply went dead (I think the staff member put the phone down - didn't want to deal with my query). My SIM wasn't activated. My next attempt was equally unsuccessful - the employee promised to activate my SIM - again, a day later, still nothing. So, in summary, MTN has me contracted for another 2 years. And what do I have? An usable SIM.

Luckily, I have a good memory - so 2 years from now when MTN is looking for another contract renewal, guess what? Yes, you can dupe me once, but twice would make me the fool.