MD
Mellisa D
1 reviews | Active since Dec 2015
09 Dec 2015, 16:10
All I need is a statement.
This has been going on for months now. I finally settled my Mtn contract account and thought everything will be good. UNTIL Nimble group started bugging me for over R6000 because my account had been handed over to them. I was not informed of my account being handed over to them because I have been paying mtn every month. I have been into the mtn branch in parow centre countless times and they keep telling me legal hasn't't rep**** to their email. I owe mtn nothing, all my contracts are closed or expired. All nimble needs from me is proof that I have paid my account in full but legal will not respond. HELP!!!!!
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MTN South Africa's replyOfficial
15 Dec 2015, 09:08Hello Minxy49,
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Legal department for assistance.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Legal department for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply15 Dec 2015, 09:08
Official
Hello Minxy49,
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Legal department for assistance.
Kind Regards
Nompumelelo
REQ:***
We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Legal department for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,