All for Nothing!

On the 2nd of May I cash purchased the Nokia 3 @R1900 but I had to return the phone on the 7th as the screen went black. 2k may be chump change to the provider but I work too hard to still be without a phone I paid for or any feedback a week later! I don't know if my phone is accepted for repairs (as I know I'm going to get *****ed out of an exchange or refund despite the 7day policy),all I know is that I spent my money all for nothing! If MTN and Woolworths had as good processes in place as they did staff members,we wouldn't be so eager to jump ship to Telkom. So glad I hadn't taken up a router with them (MTN) cos I might have been having the same problems if not worse. MTN really doesn't care,we know,but it must do better