All customers should be treated this way

Firstly, thank you Black Friday and MTN, I scored a 50GB data plan for an excellent price, and signed a 2 year contract on the spot. Secondly, thank you to the staff at MTN The Glen (smaller shop). When I went back in to the store to collect my sim card, I was immediately greeted by name by Zanele, and everything was waiting for me, despite me collecting 3 days late :) It's nice to have that personal touch, even though the staff must see hundreds of people a day, Keep it up guys!!