1 reviews | Active since Aug 2011
All airtime, data and sms`s lost
<p>Hi. I have a limit of R5000 on my contract phone. Since last night I could not use any data and there are no data or airtime or sms`s on my phone. I hardly use the sms`s. According to my balance due enquiry I owe R1791.41. Which is absurd. I phoned 808. the lady told me it is a company phone and the limit was reached. How the hell is it possible? Without a warning? She said too much data was used. I usually get an sms if I depletde all my data budles. I did not get a warning. I need my phone and now it is useless.</p> <p> </p> <p>Please reply in writing!!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
on the system it shows that your account is open for making ougoing calls. Ther amount due is R 1,663.43.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
on the system it shows that your account is open for making ougoing calls. Ther amount due is R 1,663.43.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
I was not able to make any calls.!!!!!!!!!!!!!!!!!!!!!!!!!! And I am not going TO PAY FOR DATA i DID NOT USE. On my phone I still had 5KB of data. So how can MTN charge me for data. It is THEFT!!!!!!!!!!!!!!!!!!!
I was not able to make any calls.!!!!!!!!!!!!!!!!!!!!!!!!!! And I am not going TO PAY FOR DATA i DID NOT USE. On my phone I still had 5KB of data. So how can MTN charge me for data. It is THEFT!!!!!!!!!!!!!!!!!!!