Alisha the rude sales rep from MTN...delivery dololo

Terrible Horrible Very Bad Service from MTN Sales Department...there I was thinking that the supposedly "Boza Network" has never wronged me...and I was wrong...I spoke to a very rude sales rep by the name of Alisha, who want to tell me about her job...lady, do your job and don't bore me with your internal processes. I upgraded my contract over the phone and it was meant to have been delivered already by now...and only now...now that I'm calling, she tells me that the was an issue at the warehouse, there wasn't stock. At that time you didn,t have the courtesy to inform me, instead you wait for me to call you after going through multiple departments that don't even link up or relate to each other, explaining myself over and over again...only for you to be terribly rude and tell me about your internal processes...if you're failing to communicate with your warehouse, why should that be my problem...It's people like you that make companies loose their customers. "Ms call centre sales rep, I know my job"...then do your job...stop annoying people by being rude...I am yet still waiting for the delivery of my handset, since Thursday the 21st, its over a week now, it hasn't even being dispatched to your courier yet...yet you know your job...mxm