WR
Wafieka R
1 reviews | Active since Nov 2018
14 Nov 2018, 07:10
Alicia De Waal Excellent Service
I have dealt with Mtn insurance several times, but this time round I have to compliment Alicia De Waal. Wow what amazing service I got from this lady. All the years I had dealings with Mtn insurance I always had to call and email and after a month a positive outcome, this time around my claim was processed, feedback received immediately, and within a week and a half a new device. Alicia stayed in contact with me all the time , I am very impressed . This lady does amazing work and gives excellent customer services. Well done Alicia De Waal
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Replies (1)MTN South Africa's replyOfficial
14 Nov 2018, 07:23Good Day Wafieka
Thank you for taking your time to post this wonderful compliment.
We are proud to have Alicia in our team. She takes pride in performing her duties and strives to provide excellent customer service at all times.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking your time to post this wonderful compliment.
We are proud to have Alicia in our team. She takes pride in performing her duties and strives to provide excellent customer service at all times.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply14 Nov 2018, 07:23
Official
Good Day Wafieka
Thank you for taking your time to post this wonderful compliment.
We are proud to have Alicia in our team. She takes pride in performing her duties and strives to provide excellent customer service at all times.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking your time to post this wonderful compliment.
We are proud to have Alicia in our team. She takes pride in performing her duties and strives to provide excellent customer service at all times.
Hard work will certainly not go unnoticed as this compliment will be forwarded to our management team.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
