JC
Jason C

1 reviews | Active since Mar 2009

26 Nov 2015, 08:00

Alice - it seems you are VERY WRONG

i am now enjoying how *********** MTN are - and i look forward to my weekly complaint on Hello Peter as it is blatantly obvious that no one in MTN Customer Service actually has any power or even Gives a SH*t.<br> <br> So Alice - thank you for the time to write your automated reply - but please this time DONT BOTHER - and this way, I won't feel aggrieved when ONCE AGAIN i receive a threatening message from SSDA - which i did yesterday - so this time, don't bother to reply - as you all talk absolute SH*T.<br> <br> USELESS COMPANY - see you again next week, same time, same complaint. YAYYYYY<br> <br> <br> <br> Hello jcleg,<br> <br> Thank you for your post.<br> <br> We apologize for any inconvenience incurred.<br> <br> A***:<br> <br> The request has been sent to the attorneys to remove your name from the system, your account is clear with MTN and you do not owe anything on the account for cell ***.<br> <br> Kind Regards,<br> <br> Alice van der Merwe<br> <br> ***

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Nov 2015, 14:19
Official
Hello jcleg,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that your account has been closed with SSDA.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***