BB
Bianca B
1 reviews | Active since May 2016
22 Mar 2017, 12:34
ALERT! Data usage message
<p>I receive the “Alert! Data usage at out of Bundle rates”! message from MTN marketing department on a daily basis. It is ********, they don’t give any option to OPT out. Further I am not interested in the message or in the promotion or to increase my usage limited. This irritating and I am not interested. MTN stop sending the message or give an option to OPT out.</p> <p> </p>
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MTN South Africa's replyOfficial
22 Mar 2017, 22:56Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have sent the request to opt out of the data recharge promotional SMSs to the marketing team.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply22 Mar 2017, 22:56
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have sent the request to opt out of the data recharge promotional SMSs to the marketing team.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,