BP
Bilal P
1 reviews | Active since May 2014
26 Jan 2016, 14:46
airtimr available cannot call
I have sufficient prepaid airtime yet cannot make a call.<br> This has happened previously , it only allows you to callwhen you load more airtime.current balance R20 +
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Replies (1)
MTN South Africa's replyOfficial
26 Jan 2016, 16:46Hello Bilal Patel,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have refreshed your number on the Network, please hard reboot your phone and try to make a call. If it is possible please remove the battery after switching off your phone then insert the battery back in the phone and switch it on.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have refreshed your number on the Network, please hard reboot your phone and try to make a call. If it is possible please remove the battery after switching off your phone then insert the battery back in the phone and switch it on.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply26 Jan 2016, 16:46
Official
Hello Bilal Patel,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have refreshed your number on the Network, please hard reboot your phone and try to make a call. If it is possible please remove the battery after switching off your phone then insert the battery back in the phone and switch it on.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have refreshed your number on the Network, please hard reboot your phone and try to make a call. If it is possible please remove the battery after switching off your phone then insert the battery back in the phone and switch it on.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,