NS
Naren S
1 reviews | Active since Jul 2011
06 Jan 2016, 15:09
AIRTIME - WHERE IS IT?
I loaded airtime but never accepted it. Subsequently I was told at a MTN store that the no has been discontinued. Purchased a new sim but now cannot load that voucher and have been told it was loaded onto the discontinued sim. How is this possible?
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Replies (1)
MTN South Africa's replyOfficial
08 Jan 2016, 12:55Hello Naren,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply08 Jan 2016, 12:55
Official
Hello Naren,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Nompumelelo
REQ:***