Airtime Vanishing

Good day Zhane,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with further details on your complaint. We would require dates, times, transactions, amounts etc in order to establish where the airtime is being used.

Kind regards,

Ishie.

Complaints Management Team.