airtime tsotsis

<p>this past Saturday i loaded airtime on my phone and immediately bought data bundles for a day as i usually do, but within 15 mins my data and my airtime, which i had not converted to data was gone. i called the client service centre and was responded to by a rude consultant who told me my phone was updating itself even after i told her repeatedly that my updates are off.she would not hear me out. when i asked to speak to her supervisor she dropped the call. this is the worst service you can get from a so called service provider.i am taking myself and my family out of this disservice.its not worth the while. the few hundreds i spend on this network monthly might not make a difference to their bottom line but the pathetic service i receive from them does make a huge dent on my bottom line so there is no point in continuing our 10year old relationship. its appalling to say the least. </p>