SL
Sello L
1 reviews | Active since Apr 2018
21 Apr 2018, 06:40
Airtime *******
I'm on PAYG and loaded R112 airtime, which disappeared within about 30 minutes without me doing a thing. So MTN has now resorted to day light thievery. I want my money back pls.
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MTN South Africa's replyOfficial
23 Apr 2018, 11:22Good day Sello,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre by dialing 135 from your MTN line in order to resolve your query. When calling, kindly have the date and time of you loading the airtime on hand so that they may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply23 Apr 2018, 11:22
Official
Good day Sello,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre by dialing 135 from your MTN line in order to resolve your query. When calling, kindly have the date and time of you loading the airtime on hand so that they may assist you further.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,