1 reviews | Active since Aug 2017
Airtime that NEVER stays!
I bought R15 airtime at 10:34 to make call. I tried calling a friend 3 times but the phone wasn't going through. The fourth time it said your airtime finished or something like that, this was st 10:40. It's like MTN wants to take after Vodacom and **** it's clients. This is shocking because it's for this same reason I stopped buying airtime, if I do it'll be small amounts like R15 airtime to make my calls and be done. It's been long now that this has been happening and I'm fed up! Does MTN feel that your airtime can't just be sitting in your phone if you don't use it that they feel the need to take it. How much have they taken then in this case?
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up that your airtime has been used for content service.
2017-08-26
03:59:19 PM
*** SmartCall_EBB_01 SmartCall_
EBB_01 700 MobVoucher 43450 ZA
Your unsubscribe has been logged as #***.
We have sent the request to the content provider to remove your cell number from their systems, please be advised that this service is not loaded by MTN but by the user of the device, this is not a MTN service and MTN cannot be held responsible for this service used and airtime used against this services.
MTN do not credit airtime back once this service is activated on your sim card.
For any refund for the airtime lost you need to contact the content service provider for any assistance.
The contact number 011-.***
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up that your airtime has been used for content service.
2017-08-26
03:59:19 PM
*** SmartCall_EBB_01 SmartCall_
EBB_01 700 MobVoucher 43450 ZA
Your unsubscribe has been logged as #***.
We have sent the request to the content provider to remove your cell number from their systems, please be advised that this service is not loaded by MTN but by the user of the device, this is not a MTN service and MTN cannot be held responsible for this service used and airtime used against this services.
MTN do not credit airtime back once this service is activated on your sim card.
For any refund for the airtime lost you need to contact the content service provider for any assistance.
The contact number 011-.***
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing
Kind Regards,
Alice van der Merwe
Best regards,