NH
Nomiah H
1 reviews | Active since Oct 2009
01 Apr 2016, 09:24
airtime taken
I have bought R60 airtime this morning, then bought R35 data bundle. In the next 30 minutes data was depleted and no airtime left. I have been trying to call 173 for an explanation. This its for the 3rd time happening. Previously when I called I WS told I downloaded applications which was not true. I asked that they should send me my account they lady I spoke to put me on hold for 1hr 07 minutes I eventually hang up. Can mtn return my money/airtime/data. Am tired if this ****. Then I will port to another provider. I've head it with mtn. I didn't sent them to borrow money form Nigeria.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Apr 2016, 13:17Hello mababies,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the airtime was loaded on, so that we can access the account and attend to the matter. Please note that according to our records there is no transaction for R60.00 airtime loaded on the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the airtime was loaded on, so that we can access the account and attend to the matter. Please note that according to our records there is no transaction for R60.00 airtime loaded on the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply04 Apr 2016, 13:17
Official
Hello mababies,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the airtime was loaded on, so that we can access the account and attend to the matter. Please note that according to our records there is no transaction for R60.00 airtime loaded on the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number the airtime was loaded on, so that we can access the account and attend to the matter. Please note that according to our records there is no transaction for R60.00 airtime loaded on the number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,