<p>MTN has now cleverly come up with a new way to make sure their "customers" use airtime even when they don't want to. First option is they use their bull**** free competition sms's - you reply and suddenly one day you lose all your airtime and when you query it you get told you subscribed to an outside partner and it had nothing to do with MTN - tested this 2 times and both times the only sms's I rep**** to was the MTN competitions and now the latest tactic is to "reserve" your airtime for data usage. So if you use your phone for internet services at all they decide to take your balance and "keep it aside" so if you run out of data you never even know it because then your "reserved airtime" gets used at R2 per MB. So check your balance regularly or better yet - move to a service provider that does not try to cheat and ***** from the very people that make them successful. </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note we were unable to access the account in question as the MTN Cellphone number in question is not added to this post and the ID number can not be found on our Billing System. Please forward us this information by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note we were unable to access the account in question as the MTN Cellphone number in question is not added to this post and the ID number can not be found on our Billing System. Please forward us this information by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,
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