1 reviews | Active since Nov 2009
Airtime *******
<p>Each and every day at about 11:00, i get an sms from MTNDATA which mentions that i have used data the previous day at out of bundle rates. the sms further mentions that i have to buy data for a specific amount to save airtime. This has been very surprising because my data stays off and i never turn it on except when i have bought data which is also depleted within no time at all without me really doing much on the net. i feel that i am being ********** my airtime and this is constant even though i dont even log onto the net or turn on my data for that matter. This has really become ridiculous and has to be addressed ASAP!</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team on 1555(free from an MTN line) for assistance in checking your phone settings for possible reasons why your data bundle gets used up even when your mobile data is off.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team on 1555(free from an MTN line) for assistance in checking your phone settings for possible reasons why your data bundle gets used up even when your mobile data is off.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
