NK
Nasheen K

1 reviews | Active since May 2015

05 Oct 2015, 09:18

AIRTIME REFUND - NOTHING DONE, ONLY SORRYS

It has been 1 month now and it seems that these ****ing asses at MTN don't want to do anything. This is just ****ing ridiculous now, every time I call them they don't know what the **** i'm talking about or simply cannot help. You ****ing call that 'Customer Care' when you only worried about filling your own ****ing pockets.<br> <br> According to their dumbass responses my query has been \escalated to CSDatavalidation and Refund Request"but to date nothing has been done.<br> <br> Is there any dip**** consultant from MTN that is going to do anything or must I start posting articles in the newspaper or start a hate group on facebook to get their ****ing attention.<br> <br> I have posted on facebook already only to be asked for all the info surrounding the incident. Inboxed it all as requested but still absolutely ****all!!!<br> <br> <br> Reference Number: ***7<br> REQ:*** """

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Oct 2015, 14:51
Official
Hello Nashk27,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that your query has been escalated to Corporate Billing Team for assistant and here is your reference number for a follow up REQ:*** .

Warm Regards
Nompumelelo
REQ:***