Airtime Not Credited

<p>I have purchased R10 MTN via their prompts. It was unsuccessful and it was deducted from my bank account, then I did it again, and for the second time it was not credited and deducted. I did it the third time via Internet banking and it worked, I called in and spoke to a lady she told me I should give it 2 hours and if not I should call again. I called and spoke to a different lady, she was completely unprofessional and hiccup in my ear and after I asked her if she heard what I said, she ended the call. And this is supposed to be a MTN service champion.. I called yesterday and spoke to a lady again and she told me to fax my bank statement to the number ********** , It was just engaged. I'm still waiting on my airtime to be given to me and a proper fax number to prove it was deducted. But NO ONE CAN HELP ME PROPERLY!</p>