1 reviews | Active since Aug 2017
Airtime missing!
<p>I have noticed lately that my airtime just vanishes. I loaded R100 airtime the other day and as I have suspected it just disappears! No calls made or received and when I checked my airtime later that day I had R4 odd left! Phoned MTN and spoke to Pumza briefly explaining my predicament. She suggested I reboot my cell phone and check if the airtime then updated. I explained to her that I have no airtime and that I refuse to load any further airtime until she has investigated. She undertook to phone me back in 5 minutes and needless to say I am still awaiting her call a few days later.</p>
Good Day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to the system you have R100 airtime on the number you have as a contact on this site. should this not be the number you are enquiring about or should this not be the airtime you are referring to then please send me the details of when this airtime was loaded and on what number this was also please me your ID number. send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good Day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to the system you have R100 airtime on the number you have as a contact on this site. should this not be the number you are enquiring about or should this not be the airtime you are referring to then please send me the details of when this airtime was loaded and on what number this was also please me your ID number. send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,