Airtime loaded. Not used. NONE LEFT
Good day. Yesterday I loaded R20 airtime. I then made a call and in no more than 30 seconds I was told I had ONE MINUTE REMAINING. This was to a regular landline number. Today, I loaded R13 airtime to my phone and without making a single call, I now have R0.32c left! This is UNACCEPTABLE! I use data through Afrihost for all my apps etc so this cannot be the cause of it. I have screen shots to prove it. <br> What is going on with MTN???? DAY LIGHT ******* and we must just accept it! Money does not grow on trees for all of us! I have a second job to supplement my income to make ends meet and this job requires that I have a phone to call my clients, now what am I supposed to do?
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Replies (1)MTN South Africa's replyOfficial
17 Nov 2015, 09:08Hello blueyez,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have content charges , for an Iphone 6S that keeps taking your airtime kindly cancel it by *141*5#ok , option 4 for content services and it will display them , kindly open them and choose cancel.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have content charges , for an Iphone 6S that keeps taking your airtime kindly cancel it by *141*5#ok , option 4 for content services and it will display them , kindly open them and choose cancel.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply17 Nov 2015, 09:08
Official
Hello blueyez,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have content charges , for an Iphone 6S that keeps taking your airtime kindly cancel it by *141*5#ok , option 4 for content services and it will display them , kindly open them and choose cancel.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that you have content charges , for an Iphone 6S that keeps taking your airtime kindly cancel it by *141*5#ok , option 4 for content services and it will display them , kindly open them and choose cancel.
Regards
Nompumelelo
REQ:***
