AB
ADHEIL B
1 reviews | Active since Mar 2009
06 Aug 2017, 22:31
Airtime issuses
<p>There have been a numerous issuses with the mtn airtime and data. The data and airtime is been depleted without using it. When calling mtn call centre the response I got was call back in 2 hours because they do not have a life system. The number is on a top up contract. I feel mtn is not adhereing to there part of the contract. Why must I pay a monthly fee when I am not receiving the agreed service. Please check your airtime and data. I advise people to check your mtn contracts.</p>
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MTN South Africa's replyOfficial
08 Aug 2017, 09:46Thank you for your post.
We apologize for any inconvenience incurred.
We have tried to call you 2x @9:43 the device on voice mail.
We do require the MTN account details or cell number in question to assist you further.
Kind Regards
Alice van der Merwe
Best regards,
MTN South Africa's reply08 Aug 2017, 09:46
Official
Thank you for your post.
We apologize for any inconvenience incurred.
We have tried to call you 2x @9:43 the device on voice mail.
We do require the MTN account details or cell number in question to assist you further.
Kind Regards
Alice van der Merwe
Best regards,