eM
easy M
1 reviews | Active since Apr 2009
18 Dec 2015, 20:21
AIRTIME GONE IN SECONDS, NO FEEDBACK FROM MTN
Took up a contract with MTN (BIGGEST MISTAKE OF MY LIFE) got given 110 airtyime And taken from me in seconds , waiting for 4 days for feedback from the following supervisor, Masechaba Molefe and Baldwin Bokwa<br> <br> i sopke to all the following people and still i have to joy.<br> <br> Thabo<br> Furtunate<br> Masechaba Molefe<br> <br> Paulina<br> Zamo<br> <br> Baldwin Bokwa<br> Mpho Makgatho<br>
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Replies (1)
MTN South Africa's replyOfficial
21 Dec 2015, 17:37Hello easy12,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime was spent on the internet. We will engage with the store to confirm which package you signed up for because on the system it shows that you were provisioned with R110 airtime, 25 SMS's and 200MB for the BIS Lite.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime was spent on the internet. We will engage with the store to confirm which package you signed up for because on the system it shows that you were provisioned with R110 airtime, 25 SMS's and 200MB for the BIS Lite.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply21 Dec 2015, 17:37
Official
Hello easy12,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime was spent on the internet. We will engage with the store to confirm which package you signed up for because on the system it shows that you were provisioned with R110 airtime, 25 SMS's and 200MB for the BIS Lite.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime was spent on the internet. We will engage with the store to confirm which package you signed up for because on the system it shows that you were provisioned with R110 airtime, 25 SMS's and 200MB for the BIS Lite.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***