1 reviews | Active since Jun 2016
<p>Cell number: ***</p> <p>I am very unhappy with the service i am currently receiving from MTN. I brought R30 airtime this morning. From that i brought a R15 weekly 100mMB data.</p> <p>After what could by 10min i realized that i am unable to receive whatsapp messages. When checking my airtime i saw that i only had WOW Bonus airtime, no data (that i just brought) and no airtime.!!!!!<br /> I have made no phone calls, have send no sms's and did no browsing!!!!!</p> <p>I want to know what happened to my airtime?????I have been a mtn customer for a number of years and have experience numerous unsettling services at times but have never complained. This time i do feel that i am being treated unfairly thus i am writing the complain.</p> <p>I am hoping for a speedy feedback.</p> <p>Michelle</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The R30 airtime was loaded on 2016-06-01 at 07:45:34; the airtime was spent on internet usage, there were no data bundles that were loaded. The last airtime that was loaded on 2016-06-01 was R12 at 18:11:34 and that airtime was also spent on internet usage today.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
The R30 airtime was loaded on 2016-06-01 at 07:45:34; the airtime was spent on internet usage, there were no data bundles that were loaded. The last airtime that was loaded on 2016-06-01 was R12 at 18:11:34 and that airtime was also spent on internet usage today.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
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