1 reviews | Active since May 2016
<p>I purchased R100 airtime ,itwas bought throughcellphone banking , I dialled *141*2# to purchase data it said error and when I did it again it said insufficient funds. I bought R100 airtime on Sa****ay at 19:31pm</p> <p>I called customer care and they said they were experiencing system problems I should call again tomorrow, to which I did, but when I called again, the lady said there is no system error and I used the data. She did not tell me which sites.You trying to tell me I used 300mb in less than a minute??? I use 300mbs in a month. </p> <p> </p> <p>I want my airtime back </p>
Good Day Serisha Govender,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Serisha Govender,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.