AIRTIME DOWN THE DRAIN MONTH AFTER MONTH

My time with this network was good until February this year. I've been contacting MTN month after month to try get a legit reason WHY they keep taking my airtime but I'm always given some excuse which doesn't make sense and then they glady rip me off one more time. I've lost over R700.00 in airtime for using my phone during the day. Even when I'm not using my device these ********** deem it necessary to deduct my airtime even when there ample data. Just last week Friday on the 10.04.15 MTN felt it convenient to take R300.00 in airtime from me for using whatsapp. This never used to happen in all the time I've had my contract with you. I'm tired of keeping quiet and watching you '*****' my money. Furthermore one of your call centre managers Phelele Nguni doesn't bother returning client's calls and doesn't even bother to apologize when I had to track him down after 2 weeks of waiting for his call. <br> I'VE HAD IT!!! It's no wonder the MTN page is over-flowing with complaints instead of compliments. ******* network to say the least. Poor network coverage. Undelivered sim card I've been waiting on for 3 weeks.