Airtime Dissapears

The Last time I logged a previous complaint with the mumber thats is harassing me and Instead you went to send the lady an email just to Humiliate me and Post anout this on whats and I believe even today you will do same and this time there will be hell to pay for There is a number that is registered on my ID that my Son is using and each time when we put airtime is dissapears and I called in the lady told me all the subscriptions were called . Just now we loaded airtime and You have him R50 free and its gone . I dont care what happened . Listen to the call and You will hear all lies told by your consultant and I need that airtime NOW. You people think Black people are stupid that why it was easy to humiliate Me