RM
Randheer M
1 reviews | Active since Mar 2011
20 Dec 2016, 11:17
AIRTIME DISAPPERED
<p>2 weeks later and i am still waiting for a response from MTN... PEASE TELL ME WHAT YOU HAVE DONE WITH MY AIRTIME....... TO DATE NONE OF YOUR AGENTS AND MANAGERS CANNOT GIVE ME AN ANSWER. REFERENCE NUMBER ********** 09</p> <p> </p>
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Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
20 Dec 2016, 11:48Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
indly provide us with the exact date of the airtime disappearing so that we may investigate further.
Regards,
Ishie.
Best regards,
MTN South Africa's reply20 Dec 2016, 11:48
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
indly provide us with the exact date of the airtime disappearing so that we may investigate further.
Regards,
Ishie.
Best regards,
RM
Randheer M's updateReviewer Update
20 Dec 2016, 12:33The R 100.00 airtime was purchased on Sunday 4 December 2016 at exactly 11:59 via my phone. Please call me should you require anything else as i do not prefer engaging with you on this site.
RM
Randheer M's update20 Dec 2016, 12:33
Reviewer Update
The R 100.00 airtime was purchased on Sunday 4 December 2016 at exactly 11:59 via my phone. Please call me should you require anything else as i do not prefer engaging with you on this site.
RM
Randheer M's updateReviewer Update
29 Dec 2016, 10:22This is pathetic service........ i have once again purchased airtime and the airtime is diminishing without me even making a call. I am now now escalating this matter to ICASA as it is evident that there is no proper answer by MTN.
RM
Randheer M's update29 Dec 2016, 10:22
Reviewer Update
This is pathetic service........ i have once again purchased airtime and the airtime is diminishing without me even making a call. I am now now escalating this matter to ICASA as it is evident that there is no proper answer by MTN.