1 reviews | Active since Oct 2018
Airtime disappears and no outgoing calls made
I am unable make any outgoing calls. And when I recharge without even using the airtime it disappears. I've reset my phone. No difference. I didn't subscribe to anything. I've been using MTN for 4 months now. I am not assisted each time I call.
Good day
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have tried calling you without any luck. According to our records, the cellphone number that you have given to us is not registered on our network or you have issued us with an incorrect contact number.
Kindly assist in issuing us you correct cellphone number with the recharge details if possible.
We look forward to improving on the service delivery to you.
Warm Regards
Sizwe Schoeman
Complaints Management team
Good day
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have tried calling you without any luck. According to our records, the cellphone number that you have given to us is not registered on our network or you have issued us with an incorrect contact number.
Kindly assist in issuing us you correct cellphone number with the recharge details if possible.
We look forward to improving on the service delivery to you.
Warm Regards
Sizwe Schoeman
Complaints Management team