SM
Sabelo M
1 reviews | Active since Nov 2017
23 Nov 2017, 13:08
Airtime disappearing
I'm tired of recharging for nothing as MTN keep on taking my airtime and I don't know why. And they don't want to give me answers. This network is operated by ****s
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MTN South Africa's replyOfficial
28 Nov 2017, 15:01Good day Sabelo,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We have tried to get hold of you with no luck.
Should this matter not be resolved, please report with the following details. How much airtime is lost, on what day this happened, and an alternative number to get hold of you.
Best regards,
MTN South Africa's reply28 Nov 2017, 15:01
Official
Good day Sabelo,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We have tried to get hold of you with no luck.
Should this matter not be resolved, please report with the following details. How much airtime is lost, on what day this happened, and an alternative number to get hold of you.
Best regards,