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Emmanuel T
1 reviews | Active since Feb 2018
20 Feb 2018, 16:25
Airtime disappeared and they don't want to take responsibility for it, they pass the buck. MTN doesnt deserve my support, they are selfish and greedy.
Bad attitude from them
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Replies (2)ET
Emmanuel T's updateReviewer Update
21 Feb 2018, 13:37Good day Kabelo
I bought a a R30 airtime voucher on the 20th February just before 9am. The problem occurred when I tried to make a call at about 2pm and got a message that I have insufficient airtime to make a call.
I called mtn customer service and couldn't believe it when the agent told me they can't help me but gave a number to dial and cancel whatever subscription I might have with them even though I told them I knew nothing about that. The number is*141*5# option 2 and then option 1.
Please follow that up and you can call me anytime I'm available...
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Emmanuel T's update21 Feb 2018, 13:37
Reviewer Update
Good day Kabelo
I bought a a R30 airtime voucher on the 20th February just before 9am. The problem occurred when I tried to make a call at about 2pm and got a message that I have insufficient airtime to make a call.
I called mtn customer service and couldn't believe it when the agent told me they can't help me but gave a number to dial and cancel whatever subscription I might have with them even though I told them I knew nothing about that. The number is*141*5# option 2 and then option 1.
Please follow that up and you can call me anytime I'm available...
ET
Emmanuel T's updateReviewer Update
21 Feb 2018, 13:39My ID number is ********** 318088 and the number is ********** 707
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Emmanuel T's update21 Feb 2018, 13:39
Reviewer Update
My ID number is ********** 318088 and the number is ********** 707
