GB
Gideon B
1 reviews | Active since May 2019
30 Nov 2021, 12:59
Airtime disappeared
I had more than 500 minutes airtime remaining since moving from contract to prepaid which has now disappeared without any notification. Customer care is of no use and I am wasting time trying to find out what happened. This is unacceptable!
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Replies (2)0
Replies (2)GB
Gideon B's updateReviewer Update
01 Dec 2021, 21:362 days and still no response from MTN. Great service!
GB
Gideon B's update01 Dec 2021, 21:36
Reviewer Update
2 days and still no response from MTN. Great service!
GB
Gideon B's updateReviewer Update
14 Dec 2021, 12:39Still waiting on MTN. I've also logged a call with them with no follow up since 3 Dec. Shocking service as usual! I cannot wait to move all my contracts when they come up for renewal. Pathetic service!!
GB
Gideon B's update14 Dec 2021, 12:39
Reviewer Update
Still waiting on MTN. I've also logged a call with them with no follow up since 3 Dec. Shocking service as usual! I cannot wait to move all my contracts when they come up for renewal. Pathetic service!!