Airtime disappeared
<p>Once again I am beyond shocked. I recieved my R210 airtime yesterday and had R192 after sending some smses and trying to call it said I have insufficient funds.....I HAVE BEEN CONNECTED TO WIFI ALL DAY,I now checked my balance and I have R0.00!please explain this to me if I have had my mobile Data OFF and not even able to call!!!</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on usage from the 14th to the 16th of December 2016. Usage was depleted on the Internet in 5 session over 3 days. Kindly note that data needs to be switch off when in a Wi-Fi zone to avoid depletion or additional charges.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on usage from the 14th to the 16th of December 2016. Usage was depleted on the Internet in 5 session over 3 days. Kindly note that data needs to be switch off when in a Wi-Fi zone to avoid depletion or additional charges.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on usage from the 14th to the 16th of December 2016. Usage was depleted on the Internet in 5 session over 3 days. Kindly note that data needs to be switch off when in a Wi-Fi zone to avoid depletion or additional charges.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on usage from the 14th to the 16th of December 2016. Usage was depleted on the Internet in 5 session over 3 days. Kindly note that data needs to be switch off when in a Wi-Fi zone to avoid depletion or additional charges.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,