1 reviews | Active since Mar 2014
Airtime depleted
<p>Hi! I loaded R20 worth of airtime then received 1GB worth data when I check my balance I was left with 5.23MB & R0.00. I called your infamous customer service champion (Aphinda) and I was told that the data left was reserved yet I don't know who on earth decided to reserve my data and instead deplete my airtime. May you please refund me my airtime! - Cell no: ********** 463</p>
Good day Itumeleng,
Thank you for taking the time to raise your concerns and affording us the opportunity to address same.
Please note that the contact number provided in the post (****0625) is not an MTN number and you did not type out the full number (*** 463) that was affected and as a result we are unable to check any records and assist further.
Kindly please send us a private post with the full number sow e can assist.
Kind Regards,
Tshepo M
REQ:***
Best regards,
Good day Itumeleng,
Thank you for taking the time to raise your concerns and affording us the opportunity to address same.
Please note that the contact number provided in the post (****0625) is not an MTN number and you did not type out the full number (*** 463) that was affected and as a result we are unable to check any records and assist further.
Kindly please send us a private post with the full number sow e can assist.
Kind Regards,
Tshepo M
REQ:***
Best regards,
The affected number is ***
The affected number is ***