AIRTIME DEDUCTIONS EVERY TIME I RECHARGE AND MTN IS CALLING ME A ****

I HAVE TO SAY THAT I'M A VERY ANGRY CUSTOMER.FOR THE PAST 9 MONTHS I HAVE BEEN RECEIVING SMS'S STATING THAT I HAVE SUBSCRIBED TO CONTENTS I'M NOT AWARE OF.

I CALLED THREE MONTHS BACK SPOKE TO A GUY WHOM I DIDN'T GET HIS NAME,HE WAS VERY RUDE AND PLACED ME ON HOLD FOR ALMOST 45 MINUTES BEFORE FINALLY HANGING UP.THIS MORNING I SPOKE TO NELISIWE WHOM I EXPLAINED TO THAT EVERY TIME I RECHARGE MY AIRTIME DISAPPEARS SHE TOLD ME I HAVE SUBSCRIPTIONS WHICH I KNOW I DON'T HAVE.SHE LATER TRANSFERRED ME TO HER TEAM LEADER LUYANDA WHO TOLD ME THERE WAS NOTHING HE COULD DO FOR ME.HOW CAN I BE SUBSCRIBED TO THINGS I DON'T KNOW AND WHEN I TRY TO FIX THE ISSUE I AM TOLD THAT I AM THE ONE THAT SUBSCRIBED?IN OTHER WORDS MTN IS CALLING ME A ****!!!!

ALL I WANT TO KNOW IS WHERE MY AIRTIME HAS BEEN GOING FOR THE PAST MONTHS AND WHICH EVER COMPANY THAT IS DEDUCTING MY AIRTIME HOW DID THEY GET HOLD OF MY NUMBERS?DOES IT MEAN THAT WE AS CONSUMERS WE ARE NOT PROTECTED WHEN IT COMES TO OUR PERSONAL DETAILS SINCE MTN IS ALLOWING THIRD PARTY COMPANIES TO INVADE OUR ACCOUNTS?

BELOW ARE THE NUMBERS THAT ALWAYS SENDS ME SMS'S ********** ********** ********** 255

I WANT MY AIRTIME AS SOON AS POSSIBLE.PLEASE ADVISE LUYANDA THAT ITS RUDE TO PLACE A CUSTOMER ON MUTE FOR NO PARTICULAR REASON...