tL
thabiso L
1 reviews | Active since Jan 2015
20 Apr 2015, 08:50
airtime decreasing but not bundles
bought data bundles but cant use my internet services unless i airtime which also bill on the airtime not bundles then what is the use of buying bundles when mtn i charging us on airtime,this morning also i also bought BIs thinking it will workbut it doesnt if i dont recharge this services of urs are useless
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MTN South Africa's replyOfficial
29 Apr 2015, 15:57Hello thabisodopi,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records also show that you purchased a Night express bundle which is only valid from 12 midnight to six o'clock in the morning. Please ensure that you select the recurring data bundle on your next purchase or contact our help line on 173 and select option to speak to a consultant for assistance.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records also show that you purchased a Night express bundle which is only valid from 12 midnight to six o'clock in the morning. Please ensure that you select the recurring data bundle on your next purchase or contact our help line on 173 and select option to speak to a consultant for assistance.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply29 Apr 2015, 15:57
Official
Hello thabisodopi,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records also show that you purchased a Night express bundle which is only valid from 12 midnight to six o'clock in the morning. Please ensure that you select the recurring data bundle on your next purchase or contact our help line on 173 and select option to speak to a consultant for assistance.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records also show that you purchased a Night express bundle which is only valid from 12 midnight to six o'clock in the morning. Please ensure that you select the recurring data bundle on your next purchase or contact our help line on 173 and select option to speak to a consultant for assistance.
Regards,
Nomonde.
REQ:***