Airtime & Data *******
<p>This has gone far now. </p> <p> </p> <p>Everytime buying airtime or data, just after buying and check balance you find 0.0 for everything. It doesn't matter how much you purchase. The worst thing is that they then send you that USELESS R55 Mtn-Mtn minutes. </p> <p> </p> <p>I remember well asking MTN to remove any promotions against my number and they have since failed. Useless.</p>
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MTN South Africa's replyOfficial
05 Mar 2017, 23:28Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team on 1555 for advise on how check for Internet automatic updates as well as background data running. This will help you minimize the Internet usage and the amount Data bundles and Airtime lost on the Internet.
Our records shows that your line has a Content subscription with a company called EMMU Trading which deducts R3.50 of your airtime. To cancel this subscription please dial *141*5# Ok and select on Content Subscription or call our Customer Care on 173.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply05 Mar 2017, 23:28
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly contact our Data Support Team on 1555 for advise on how check for Internet automatic updates as well as background data running. This will help you minimize the Internet usage and the amount Data bundles and Airtime lost on the Internet.
Our records shows that your line has a Content subscription with a company called EMMU Trading which deducts R3.50 of your airtime. To cancel this subscription please dial *141*5# Ok and select on Content Subscription or call our Customer Care on 173.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,